Terms of service

Terms of Service

Overview

These Terms of Service ("Terms") govern your use of the Nauvaro website and all related services ("Services"). By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

1 – Access and Account

You must be at least the age of majority in your jurisdiction to use our Services.

You agree to provide accurate, complete, and current information and to keep your account credentials secure. You are responsible for all activities under your account. You may not transfer your account to another person.

2 – Products

We strive to display our products accurately. However, colors and images may vary depending on your device.

Product descriptions, prices, availability, and specifications may change at any time without prior notice.

We reserve the right to discontinue products or limit quantities at our discretion.

3 – Orders

Submitting an order constitutes an offer to purchase our products.

We reserve the right to accept, reject, or cancel any order at our sole discretion, including in cases of pricing errors, suspected fraud, or product unavailability.

Orders are considered accepted only after payment has been successfully processed.

All purchases are subject to our Return & Refund Policy.

4 – Prices and Billing

Prices and promotions may change without notice.

Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.

You agree to provide accurate payment information and authorize us to charge your selected payment method for the total amount of your order.

5 – Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

We are not responsible for shipping delays caused by carriers, customs authorities, weather conditions, or circumstances beyond our control.

Ownership and risk of loss transfer to you once your order has been handed over to the shipping carrier.

Please refer to our Shipping Policy for more information.

6 – Intellectual Property

All content available on our Services, including logos, trademarks, graphics, text, images, videos, icons, software, and website design, is owned by or licensed to Nauvaro and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without our prior written permission.

7 – Third-Party Services and Links

Our website may include links to third-party websites or services.

We do not control or endorse these third-party websites and are not responsible for their content, privacy practices, or terms of use.

Your use of third-party services is entirely at your own risk.

8 – Shopify Platform

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and services.

Although Shopify hosts our online store, all purchases are made directly between you and Nauvaro.

Shopify is not responsible for product quality, shipping, customer support, warranties, or refunds.

9 – Privacy

Your personal information is handled according to our Privacy Policy.

Because our store operates on Shopify, certain information may be processed by Shopify in accordance with its own Privacy Policy.

10 – Feedback

If you submit ideas, suggestions, reviews, or other feedback, you grant Nauvaro a worldwide, perpetual, royalty-free license to use, reproduce, publish, and improve such feedback without compensation.

You agree that any feedback submitted does not violate any third-party rights.

11 – Errors and Omissions

Occasionally our website may contain typographical errors, pricing inaccuracies, or omissions relating to products, promotions, shipping, or availability.

We reserve the right to correct any errors and cancel affected orders without prior notice.

12 – Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.

  • Infringe upon or violate our intellectual property rights or those of others.

  • Harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others.

  • Upload or transmit viruses or any malicious code.

  • Collect or track the personal information of others without consent.

  • Spam, phish, pharm, pretext, spider, crawl, or scrape.

  • Interfere with or circumvent the security features of our Services.

We reserve the right to suspend or terminate your access if these Terms are violated.

13 – Termination

We may terminate or suspend your access to the Services at our discretion without prior notice.

Any obligations incurred before termination shall remain in effect.

14 – Disclaimer of Warranties

Where applicable, eligible products include a limited 365-day warranty covering manufacturing defects only.

Except where expressly stated, all products are provided "as is" and "as available" without additional warranties of any kind.

We do not guarantee uninterrupted or error-free use of our Services.

15 – Limitation of Liability

To the fullest extent permitted by law, Nauvaro, ECOVIVA LLC, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our Services or products.

16 – Indemnification

You agree to indemnify and hold harmless Nauvaro, ECOVIVA LLC, its affiliates, directors, officers, employees, agents, and service providers from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or violation of applicable law.

17 – Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed without affecting the validity of the remaining provisions.

18 – Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Nauvaro regarding your use of the Services.

19 – Assignment

You may not assign your rights or obligations under these Terms without our prior written consent.

We may assign our rights and obligations without notice.

20 – Governing Law

These Terms shall be governed by the applicable laws governing the operation of ECOVIVA LLC, without regard to conflict of law principles.

21 – Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page together with the updated revision date.

Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.

22 – Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Nauvaro

Email: contact@nauvaro.com

Website: https://nauvaro.com

Company: ECOVIVA LLC

Business Address:

30 N GOULD ST STE R
SHERIDAN, WY 82801
United States