Shipping policy
Shipping Policy
Order Processing
We aim to process all orders within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Costs
We currently offer:
Standard Shipping – FREE
There are no shipping charges for standard delivery unless otherwise stated during checkout.
Shipping Regions
Nauvaro ships to customers in most countries worldwide.
If your country is unavailable during checkout, please contact us at contact@nauvaro.com, and we will do our best to assist you.
Estimated Delivery Time
Estimated delivery time is 7–12 business days after your order has been shipped.
Please note that delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
Shipment Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Tracking information generally becomes active within 24–48 hours after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by your country's customs authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
Missing or Lost Packages
If your order has not arrived within the estimated delivery timeframe, please first check your tracking information.
If your tracking indicates that the package has been delivered but you have not received it, please contact us within 7 days at:
We will work with the shipping carrier to help locate your package whenever possible.
Returns & Exchanges
If you wish to return or exchange an item, please refer to our Return & Refund Policy.
Return eligibility and return shipping costs may vary depending on the reason for the return and your location.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.
Please contact us immediately if you notice an error in your shipping details after placing your order.
Contact Us
If you have any questions regarding shipping, please contact us:
Nauvaro
Email: contact@nauvaro.com
Website: https://nauvaro.com
Company: ECOVIVA LLC
Business Address:
30 N GOULD ST STE R
SHERIDAN, WY 82801
United States